Veracity takes your privacy extremely seriously and would like to describe how we collect, use and protect your information when you access our website(s), products (e.g., Veracity Learning), and other software applications (collectively, the “Services”) operated by Veracity Technology Consultants, LLC (hereinafter referred to as “Veracity”). It is Veracity’s policy to respect your privacy regarding any information we may collect from you across our Services. When you access and use the Services, you are subject to our Terms of Service.
Information We Collect
We receive and store any information you knowingly provide to us. We collect email addresses and other contact information that users and correspondents provide to us. We also may preserve records of our correspondence. When you register for an account, we ask for your name, username, and email address. We value the trust that you place in us by providing us your personal information. We will always use your personal information in a way that is fair and worthy of that trust. We will always be transparent with you about the information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns. We may optionally ask for personal information, such as your:
- Social media profiles
- Date of birth
- Phone/mobile number
- Home/Mailing address
- Work address
- Payment information
In addition, we collect Personal Information you submit to us, for example by completing a form from our Services. In that case, we may communicate with you, for example by calling you at the phone number you provide, sending you promotional email offers, or emailing you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps enhance our engagement with you and generally improve our Services.
Information Collected Automatically
Google Analytics Services
We use Google analytics in order to better understand user engagement with the Services. When a user browses or uses the Services, these third party analytics services may collect the user’s IP address, browser type, and approximate location (based on the IP address). They may also use web logs or web beacons and may set and access cookies on your computer or other device.
Purposes of Using Personal Information
- to enable you to customise or personalise your experience of our website;
- to enable you to access and use our website, associated applications and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
- for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and
- to comply with our legal obligations and resolve any disputes that we may have.
Legal Basis for Processing Personal Information
The legal basis depends on the services you use and how you use them, meaning we collect and use your information only where:
- it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
- it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
- you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
- we need to process your data to comply with a legal obligation.
We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
Sharing Personal Information
Agents and vendors
If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
Protection of Veracity and Others
Right to Access Personal Data
Choice and consent
Information from third parties
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at email@example.com. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our products and services.
Access and data portability
You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of data breaches
In the case of a personal data breach, Veracity shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to a Veracity supervisory authority. Where the notification to the supervisory authority is not made within 72 hours, it shall be accompanied by reasons for the delay. When the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons, Veracity shall communicate the personal data breach to the data subjects without undue delay.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also may the right to contact a regulatory body or data protection authority in relation to your complaint.
To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us at firstname.lastname@example.org or opt-out using the opt-out mechanisms provided in the e-mail message or website.
International Transfers of Personal Information
Changes to This Policy
Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
This policy is effective as of 19 June 2018.
This policy is effective as of 19 June 2018.